Introduction
At Skill Fast, we understand that trust forms the foundation of every successful business relationship. When you share your information with us, you're placing confidence in our ability to handle it responsibly. This privacy policy explains exactly how we collect, use, store, and protect your personal data when you visit our website or use our product photography services.
We've written this policy in plain language because we believe you shouldn't need a law degree to understand what happens to your information. If you have questions after reading this, we encourage you to reach out to us directly.
We never sell, rent, or share your personal information with third parties for marketing purposes. Your data stays with us and is used solely to provide you with better service.
Information We Collect
Running an effective product photography business means we need certain information to serve you well. Here's what we collect and why:
Information You Provide Directly
- Contact details including your name, email address, phone number, and business address when you inquire about our services or request quotes
- Business information such as company name, industry type, and product categories to help us understand your photography needs
- Project specifications including product details, timeline requirements, and budget considerations for accurate service delivery
- Payment information processed securely through our payment partners for completed projects
- Communication preferences to ensure we contact you through your preferred methods
Information We Collect Automatically
- Website usage data including pages visited, time spent on site, and navigation patterns to improve user experience
- Technical information such as browser type, device information, and IP address for security and functionality purposes
- Cookies and similar technologies to remember your preferences and provide personalized experiences
- Referral sources to understand how visitors find our website and measure marketing effectiveness
How We Use Your Information
Every piece of information we collect serves a specific purpose in delivering excellent photography services. We use your data to:
- Respond to your inquiries and provide accurate quotes for photography services
- Schedule photo shoots and coordinate project timelines that work for your business
- Deliver completed photos and project files through secure channels
- Process payments and maintain accurate billing records
- Send project updates and communicate important information about your orders
- Improve our website functionality and user experience based on usage patterns
- Provide customer support and address any concerns or questions
- Maintain business records and comply with legal requirements
We only use your information for legitimate business purposes related to providing photography services. We never use personal data for purposes you haven't consented to.
Information Sharing and Disclosure
We keep your information confidential and share it only in specific, limited circumstances that directly support our service delivery:
Service Providers
We work with trusted partners who help us deliver services more effectively. These may include payment processors, cloud storage providers, and shipping companies for physical deliveries. All service providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information when required by law, court order, or government regulation. We'll notify you of such requests unless legally prohibited from doing so.
Business Protection
In rare cases, we may share information to protect our business rights, prevent fraud, or ensure the safety of our clients and employees.
We never sell your personal information to marketers, advertisers, or other third parties. Your data is not a product we monetize.
Your Privacy Rights
You maintain control over your personal information. You have the right to access, correct, delete, or restrict the use of your data at any time.
Contact us to exercise these rights or if you have concerns about how we handle your information. We respond to all privacy requests within seven business days.
Data Security and Protection
Protecting your information is a responsibility we take seriously. We've implemented comprehensive security measures to safeguard your data:
- Encrypted data transmission using SSL/TLS protocols for all sensitive communications
- Secure cloud storage with regular backups and access controls
- Limited employee access to personal information on a need-to-know basis
- Regular security audits and system updates to address potential vulnerabilities
- Strong password policies and multi-factor authentication for internal systems
- Secure disposal of physical documents and digital data when no longer needed
While we implement industry-standard security measures, no system is completely immune to threats. We continuously monitor and improve our security practices to maintain the highest level of protection possible.
Data Retention
We retain your personal information only as long as necessary to provide services and meet legal obligations. Here's our general retention approach:
- Active client information is maintained while you're using our services and for two years after the last interaction
- Financial records are kept for seven years to comply with tax and accounting requirements
- Marketing communication data is retained until you unsubscribe or request deletion
- Website usage analytics are aggregated and anonymized after six months
- Project files and photos are maintained based on your specific storage preferences
You can request earlier deletion of your information at any time, subject to legal and contractual obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized service. These small data files help us understand how visitors use our site and remember your preferences.
Types of Cookies We Use
- Essential cookies required for basic website functionality and security
- Performance cookies that help us understand site usage and improve user experience
- Functional cookies that remember your preferences and settings
- Analytics cookies that provide insights into visitor behavior and site effectiveness
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website functionality, but essential features will continue to work.
Third-Party Links and Services
Our website may contain links to external websites or integrate with third-party services for enhanced functionality. These external sites have their own privacy policies that govern how they collect and use your information.
We recommend reviewing the privacy policies of any third-party sites you visit. We're not responsible for the privacy practices of external websites or services, even when accessed through links from our site.
Changes to This Privacy Policy
As our business evolves and privacy regulations change, we may need to update this policy. We'll notify you of significant changes through email or prominent website notices at least 30 days before they take effect.
Minor updates that don't affect how we handle your information may be made without advance notice, but we'll always update the "Last Updated" date at the top of this policy.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
We're here to address any questions or concerns about your privacy and how we handle your personal information.
8B/2E State Bank Colony Basement
Khandari Crossing, Agra
Uttar Pradesh 282005, India
We respond to all privacy inquiries within seven business days and work diligently to resolve any concerns you may have about your personal information.